Reviews

Best Auto Service And Tire Center


570-688-2378
2945 Route 611
Tannersville, PA 18372
41.033841762967 -75.30220001935
http://bestautoservice.mechanicnet.com/
4.92/5.00 average rating
335 reviews
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MNG Customer Reviews (335)


 5     Walter And Bettina 10/01/2015
Best place for repairs
Shop Comment
Thanks Walter and Bettina. Also thank you for being long time loyal customers. We appreciate your support and business.

 5     Philip 10/01/2015
Very good service with knowledge. Phil
Shop Comment
Thank you Phil.

 5     Neal 09/25/2015
Best Automotive has always provided expert service! Even though we had a lot of work needed to our car (it does have over 200,000 miles!), that is my lifeline to work so I appreciate the car being taken care of by knowledgeable professionals! I now feel comfortable and safe in my car again!
Shop Comment
Thank you Neal. As you know we strive to be better than any new car dealership and all of the chain stores. Thank you for being such a loyal customer.

 5     Jeffrey 09/24/2015
Shop Comment
Thanks Jeffery for the 5 stars.

 5     Cheryl 09/22/2015
A year ago, my 1996 Toyota Corella had a flickering left tail light. Annoying and a problem in the making. Over the course of the year, I have been to two nationally-known service centers both of whom advised me to go to the dealer to get the correct electrical housing for the bulb or try the junkyard to get a replacement part. Not the answers I was looking for from any auto service professional. In fact, the last one I went to about three months ago, the housing for the bulb blew frying it and the wiring while they were looking at it. Oops. Coincidence or not, I was now stuck with more than just a faulty bulb problem. I now had a car with a burnt out tail light and damaged electrical wiring on a car I do my daily commuting with. A traffic citation just waiting to happen me in the path of any state traffic after sundown. I am told about Best Auto in Tannersville. I take the car to them. They look at and advise me they can repair it. No trying trying find a nearly 10 year-old part the dealer, no hunting in a junkyard. Best Auto repaired the bulb housing, the electrical wiring and replaced the bulb the same day and at a fair price. Even more, they did a 60,000 mile check-up on the car and went through the car thoroughly. They patiently showed me on paper samples of the fluids, the brake conditions, battery, spark plugs and even commented on the tires. My questions were answered about my car even before I could think of them. In my nearly 15 years living here in the Poconos, no car professional has so patiently and expertly explained my car's condition to me in a manner that did not include dollar signs flying out my wallet. Best Auto has my business from now on. Thank you.
Shop Comment
Thanks Cheryl for your review. All of our staff attend on going training so our customers will receive the best possible service.

 5     Mike 09/18/2015
Tom and Lisa truly put the customer experience front and center. From check in, your greeted by friendly staff at the front desk. Throughout the process you are notified of all costs upfront and upon getting service done, you are presented with your old parts to review. Best Auto does an excellent job in ensuring they "know you". It really is nice to walk into a business and your welcomed on a first name basis. Their service is on par and even better than going to a dealer. Any issues\concerns are addressed promptly. I have been a Best Auto customer for many years. I wish more establishments were run with the same care and attention as Best Auto. I definitely recommend that you try them out.
Shop Comment
Mike, thanks so much for taking the time and giving us such a great review. We appreciate your business and look forward to helping you and your family with all your automotive needs.

 5     Marybeth 09/17/2015
Love you all. You are the BEST. Mbf
Shop Comment
Thanks Marybeth. Your the best.

 5     Debbie 09/10/2015
I couldn't ask for a better place to have my car repaired. The work here is very good .
Shop Comment
Thank you Debbie for your review and thanks for being a long time dedicated customer.

 5     Julia 09/10/2015
Customer service is excellent.
Shop Comment
Thanks Julia.

 5     Marianna/Sal 09/04/2015
Completely satisfied with the overall service and professionalism of the employees and especially Tom Forza. Tom has the integrity that is lacking with most businesses the public deals with. I would like to thank you and your employees for making me believe there are people that care about their customers.
Shop Comment
Thank you Marianna for your review . Happy to hear you like our service center. Thank you for your business.

 5     Jason 09/03/2015
*****

 5     Joann 09/03/2015
Trustworthy, friendly staff and service. Highly recommend.
Shop Comment
Thanks Joanne. We appreciate the review.

 5     Brian 08/20/2015
Needed an inspection based on my availability.... Walked in and got taken right away... THANK YOU
Shop Comment
Thank you Brian.

 5     James 08/20/2015
The service promised was exactly on time. An honest estimate and great service. I plan to bring all my cars to Best Auto for all service needs. Jim M.
Shop Comment
Thank you James. We look forward to servicing your vehicles for many years. We appreciate your business.

 5     Cora 08/14/2015

 5     Mikhail 08/13/2015
Excellent service, I recommend to my friends
Shop Comment
Thanks Mikhail.

 5     Gerald / Elena 08/13/2015
My daughter, spending the summer in the Poconos, noticed an abnormal sound in her car. After a discussion with her and an online search for repair shops near her, I called Best and spoke with a helpful young man (Rob, I believe) who arranged to evaluate and repair the car. I have moderate auto repair knowledge and get nervous with an out of town repair shop with whom I have no history. While it did take a few days to obtain parts, apparently the brake repair was successful, the price reasonable,and my daughter seemed impressed with the shop and it's personnel. All's well that ends well and yes, I would recommend them in the future.
Shop Comment
Thanks so much Gerald and Elena. Customer service is top priority for us even if you live in another state.

 5     Gerald / Elena 08/13/2015

 5     Bernice 08/08/2015
Could not be happier with the service from all the guys a best auto .
Shop Comment
Thanks Bernice, we appreciate your kind review and appreciate your business.

 5     Elizabeth 08/06/2015
5star

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