Reviews

Best Auto Service And Tire Center


570-688-2378
2945 Route 611
Tannersville, PA 18372
41.033841762967 -75.30220001935
http://bestautoservice.mechanicnet.com/
4.92/5.00 average rating
320 reviews
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MNG Customer Reviews (320)


 5     Douglas 11/05/2015
I went to another facility and had some work done. Then my key-fob died and I went to the dealership to get a new one and they told me I needed a new battery. That is when I decided to come to Best Auto! They helped me out, even though I had no appointment. Before they would replace the battery they indicated that they would do an electrical system test to see if it was just the battery. It was and the Best Auto price was less than the dealership, plus they also let me know that I needed at least 2 tires. Guess where I will get the tires -- Best Auto! Thank you to Tom and the professional team he has.
Shop Comment
Thank you Doug for your review and being our customer .

 5     Elizabeth 10/29/2015
you are the best
Shop Comment
Thank you Elizabeth.

 5     Debbie 10/22/2015
I am happy that Best auto is so close and I don't have to make a trip to Allentown to get my Subaru serviced. The staff is friendly and they will give you ride and come and get you when your car is done. No dealer would do that. I would recommend Best to anyone that wants to get there car repaired. they are the Best. Debbie
Shop Comment
Thank you Debbie we appreciate you being our customer.

 5     Thomas And Barbara 10/16/2015
I an always pleased with the service I receive at Best. My cars operate at top efficiency as a result of their work.
Shop Comment
Thank you Tom and Barbara.We appreciate your long term dedication to our service center.Thanks for your business.

 5     Debbie 10/08/2015
I take my 2006 Subaru Forrester for service. I am glad that they are so close and that I don't have to make a trip to Allentown. There staff is very friendly and they make you feel valued as a customer. I would recommend them to my family and friend's. Keep up the good work.
Shop Comment
Thanks Debbie for the kind review. As you know we specialize in Subaru service and repairs and we remind our customers they do not have to go to a new car dealer for service. The dealers cannot void an warranties.

 5     Walter And Bettina 10/01/2015
Best place for repairs
Shop Comment
Thanks Walter and Bettina. Also thank you for being long time loyal customers. We appreciate your support and business.

 5     Philip 10/01/2015
Very good service with knowledge. Phil
Shop Comment
Thank you Phil.

 5     Neal 09/25/2015
Best Automotive has always provided expert service! Even though we had a lot of work needed to our car (it does have over 200,000 miles!), that is my lifeline to work so I appreciate the car being taken care of by knowledgeable professionals! I now feel comfortable and safe in my car again!
Shop Comment
Thank you Neal. As you know we strive to be better than any new car dealership and all of the chain stores. Thank you for being such a loyal customer.

 5     Jeffrey 09/24/2015
Shop Comment
Thanks Jeffery for the 5 stars.

 5     Cheryl 09/22/2015
A year ago, my 1996 Toyota Corella had a flickering left tail light. Annoying and a problem in the making. Over the course of the year, I have been to two nationally-known service centers both of whom advised me to go to the dealer to get the correct electrical housing for the bulb or try the junkyard to get a replacement part. Not the answers I was looking for from any auto service professional. In fact, the last one I went to about three months ago, the housing for the bulb blew frying it and the wiring while they were looking at it. Oops. Coincidence or not, I was now stuck with more than just a faulty bulb problem. I now had a car with a burnt out tail light and damaged electrical wiring on a car I do my daily commuting with. A traffic citation just waiting to happen me in the path of any state traffic after sundown. I am told about Best Auto in Tannersville. I take the car to them. They look at and advise me they can repair it. No trying trying find a nearly 10 year-old part the dealer, no hunting in a junkyard. Best Auto repaired the bulb housing, the electrical wiring and replaced the bulb the same day and at a fair price. Even more, they did a 60,000 mile check-up on the car and went through the car thoroughly. They patiently showed me on paper samples of the fluids, the brake conditions, battery, spark plugs and even commented on the tires. My questions were answered about my car even before I could think of them. In my nearly 15 years living here in the Poconos, no car professional has so patiently and expertly explained my car's condition to me in a manner that did not include dollar signs flying out my wallet. Best Auto has my business from now on. Thank you.
Shop Comment
Thanks Cheryl for your review. All of our staff attend on going training so our customers will receive the best possible service.

 5     Mike 09/18/2015
Tom and Lisa truly put the customer experience front and center. From check in, your greeted by friendly staff at the front desk. Throughout the process you are notified of all costs upfront and upon getting service done, you are presented with your old parts to review. Best Auto does an excellent job in ensuring they "know you". It really is nice to walk into a business and your welcomed on a first name basis. Their service is on par and even better than going to a dealer. Any issues\concerns are addressed promptly. I have been a Best Auto customer for many years. I wish more establishments were run with the same care and attention as Best Auto. I definitely recommend that you try them out.
Shop Comment
Mike, thanks so much for taking the time and giving us such a great review. We appreciate your business and look forward to helping you and your family with all your automotive needs.

 5     Marybeth 09/17/2015
Love you all. You are the BEST. Mbf
Shop Comment
Thanks Marybeth. Your the best.

 5     Debbie 09/10/2015
I couldn't ask for a better place to have my car repaired. The work here is very good .
Shop Comment
Thank you Debbie for your review and thanks for being a long time dedicated customer.

 5     Julia 09/10/2015
Customer service is excellent.
Shop Comment
Thanks Julia.

 5     Marianna/Sal 09/04/2015
Completely satisfied with the overall service and professionalism of the employees and especially Tom Forza. Tom has the integrity that is lacking with most businesses the public deals with. I would like to thank you and your employees for making me believe there are people that care about their customers.
Shop Comment
Thank you Marianna for your review . Happy to hear you like our service center. Thank you for your business.

 5     Jason 09/03/2015
*****

 5     Joann 09/03/2015
Trustworthy, friendly staff and service. Highly recommend.
Shop Comment
Thanks Joanne. We appreciate the review.

 5     Brian 08/20/2015
Needed an inspection based on my availability.... Walked in and got taken right away... THANK YOU
Shop Comment
Thank you Brian.

 5     James 08/20/2015
The service promised was exactly on time. An honest estimate and great service. I plan to bring all my cars to Best Auto for all service needs. Jim M.
Shop Comment
Thank you James. We look forward to servicing your vehicles for many years. We appreciate your business.

 5     Cora 08/14/2015

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